Welcome to the Privacy Policy of Oz Exteriors Roofing Group ("we", "us", "our"). We are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our services, you agree to the terms of this Privacy Policy.

2.1 Personal DataWe may collect and process the following personal data about you:

- Contact Information: Name, email address, phone number, and postal address.

- Service Details: Information related to the roofing services you request, including property details and project requirements.

- Communication Records: Correspondence via email or phone.

2.2 Usage DataWe may collect information about how you interact with our website, including:

- Device Information: IP address, browser type, and operating system.

- Log Information: Date and time of access, pages visited, and time spent on our site.

2.3 CookiesOur website uses cookies to enhance user experience. Cookies are small files stored on your device that collect information about your browsing activities.

We use the information we collect for the following purposes:

- Service Provision: To provide, manage, and fulfill the roofing services you request.

- Improvement and Development: To improve our services and website functionality.

- Communication: To respond to inquiries, provide customer support, and send service-related notifications.

- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Under the GDPR, our legal basis for processing your personal data includes:

- Consent: Where you have given consent for us to process your personal data.

- Contractual Necessity: Processing is necessary for the performance of a contract with you.

- Legal Obligation: To comply with a legal obligation.

- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services.

We may share your personal data with third parties in the following circumstances:

- Service Providers: We engage third-party service providers to assist in delivering our services.

- Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Despite these measures, no data transmission over the internet can be guaranteed to be entirely secure.

You have the following rights concerning your personal data:

- Access: Request access to your personal data.

- Rectification: Request correction of inaccurate personal data.

- Deletion: Request deletion of your personal data.

- Portability: Request transfer of your personal data to another service provider.

- Objection: Object to processing based on legitimate interests.

To exercise these rights, please contact us at info@fractolabs.com.

We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.

Your personal data may be transferred to and processed in countries outside of your jurisdiction. We ensure that such data transfers comply with applicable data protection laws and are subject to appropriate safeguards.

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Oz Exteriors Roofing Group

Email: info@fractolabs.com

Thank you for trusting Oz Exteriors Roofing Group with your personal information.